Privacy Policy

1. Information We Collect

1.1 Required Permissions

To function correctly, Mend requires the following device permissions:

• Accessibility Service: to detect when a blocked betting app is opened on your device and display the Mend save screen. Mend only monitors the specific apps you select. No other apps or device activity are monitored.
• Notifications: to send you milestone alerts and streak reminders. This is optional — you can disable notifications at any time in your device settings.

1.2 Account and Profile Data

Mend uses anonymous authentication by default. You are not required to provide your name, email address, or any identifying information to use the App. If you choose to add a recovery email in Settings, that email is stored securely in our database solely to enable account recovery.

2. How We Use Your Data

Your data is used exclusively to provide and improve the Mend service:

• To power the save ritual — detecting blocked apps and recording save events
• To display your vault balance, save history, and progress
• To generate personalised AI insights using anonymised spend and save data
• To maintain your subscription status and manage access
• To improve app performance, fix bugs, and understand how features are used

We do not sell your data. We do not share your data with third parties for advertising or marketing purposes.

3. Data Storage and Protection

3.1 Where Your Data Lives

Your account data (vault balance, save history, profile) is stored on secure servers provided by Supabase, our database provider. Supabase stores data in secure, encrypted infrastructure. Your data is not stored locally on your device beyond what is cached for offline functionality.

3.2 Offline Data

Mend caches your vault balance and save count locally on your device so the App functions during poor or no network connectivity. Any save events completed offline are queued locally and synced to our servers when connectivity is restored. This local cache is cleared when you uninstall the App.

3.3 Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), row-level security policies on our database, and anonymous authentication to minimise the personal data we hold. No system is completely secure, but we take reasonable steps to protect your information.

4. Third-Party Services

Mend uses the following third-party services to operate:

4.1 Supabase

Provides our database, authentication, and serverless functions. Collects anonymous usage and performance data. See Supabase's Privacy Policy at supabase.com/privacy.

4.2 Anthropic Claude API

Powers the AI-generated insights in the app. We send anonymised data (weekly spend estimate, save count, vault balance, day of week) to generate personalised one-line messages. No personally identifying information is sent. See Anthropic's Privacy Policy at anthropic.com/privacy.

4.3 Google Play Billing

Subscription payments are processed entirely by Google Play. We do not receive or store your payment card details. Subscription status and purchase tokens are shared with us by Google to verify your access. See Google's Privacy Policy at policies.google.com/privacy.

4.4 Advertising Measurement (Website Only)

We may use Meta Pixel and TikTok Pixel on our website (trymendapp.com) to measure advertising effectiveness. These are not active within the App itself. You can opt out via your browser privacy settings.

5. Data Not Collected

Mend does not collect:

• Your real name or identity
• Your actual bank account or savings account details
• Your precise location
• Your contacts, photos, or media
• Any data from apps other than the specific betting apps you choose to block
• Any content from within the betting apps themselves — we only detect that they are open

6. Your Rights

You have the right to:

• Access: request a copy of the data we hold about you
• Deletion: delete your account and all associated data at any time via Settings → Delete account and all data in the App
• Correction: update your save percentage, savings destination, or recovery email at any time in Settings
• Portability: request an export of your save history
• Withdraw consent: uninstall the App and disable Accessibility Service permissions at any time through your device settings

To exercise any of these rights, contact us at hello@trymendapp.com.

7. Data Retention

• Account data is retained until you delete your account
• Deleted account data is permanently removed from our servers within 30 days
• Subscription records may be retained for up to 7 years for tax and legal compliance purposes
• Anonymised, aggregated analytics data may be retained indefinitely — this cannot be linked to any individual user

8. Children's Privacy

Mend is intended for users aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, please contact us at hello@trymendapp.com and we will delete the account promptly.

9. Changes to This Policy

We will notify users of any material changes to this Privacy Policy through the App or via email if you have provided a recovery email. Continued use of the App after notification constitutes acceptance of the updated policy. The current version is always available at trymendapp.com/privacy.

10. Contact Us